Return and Refund Policy

Returns


In the event you want to return an item, please call us within 7 days of receipt at +6 03 89644778. Returns can be accepted due to :

  1. Defect in merchandise.

  2. Damage during shipping.

  3. Wrong item shipped.

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Merchandise that has been used or altered will not be accepted for return.



Refunds


All returns must be made within 7 days of receiving the item(s). Please email info@sungmaster.com.my to request a refund and we will assign you a tracking #.


Once the return is received, refunds will be given according to the method of your original payment. Please allow at least 14 working days from the date we receive your item to process the return.